Pigeonbook Pigeonbook Help Centre
Feature Guides

Client

A client is an individual or business entity that you are dealing with for your business.

Watch the video guide
Same steps, shown on screen.

Go to the "Client" tab and click the "Add New" button to begin creating a new client profile.

Client – Step 1: Creating a New Client

🔹 Client Type (Required)

Company → For organizations or businesses

Individual → For personal clients

Client – Step 2: Select Client Type

If "Company" is selected as the Client Type, please fill in the following details:

🔹 Client Name (Required)

Enter the client’s registered business name (e.g., ABC Sdn. Bhd.).

🔹 Contact Person (Required)

Enter the full name of the primary contact person representing the client.

Client – Step 3: Fill in Client Details (Client Type: Company)

If "Individual" is selected as the Client Type, please fill in the following details:

🔹 Client Name (Required)

Enter the client’s registered business name (e.g., ABC Sdn. Bhd.).

Client – Step 4: Fill in Client Details (Client Type: Individual)

🔹 Tax Identification Number (TIN) (Optional)

Enter the client’s Tax ID number, required for e-invoice submission.

🔹 Remarks (Optional)

Add internal notes for staff reference. These notes are not visible to the client.

🔹 Contact No. (Optional)

Enter the client’s phone number in international format (e.g., 60123456789).

🔹 Email Address (Optional)

Provide the client’s email address. This will be used for communication and invoice delivery.

🔹 Billing Address (Optional)

Enter the client’s billing address details:

  • Line 1, Line 2 → Street address
  • City → City name
  • State → State or region
  • Postcode → Postal/ZIP code
Client – Step 5: Optional Fields (For Additional Information)

Click the "Save" button to store the client details. Ensure all required fields are completed before saving; incomplete fields will prompt a notification.

Client – Step 6: Save client details

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