Pigeonbook Pigeonbook Help Centre
Settings

Setting up your account

Settings is a page where you update your profile, branding, payment and sales related settings.

Watch the video guide
Same steps, shown on screen.

Setting up your account – Step 1: Navigate to "Settings" page

Setting up your account – Step 2: Update your profile (1/6)

🔹 Preferred Name (Required)

The selected name will appear as nickname on your home screen

🔹 Profile Icon (Required)

The selected icon will appear on your home screen

Setting up your account – Step 2: Update your profile (2/6)

🔹 Company Name (Required)

The official registered name of your business (e.g. CSV Ventures Sdn Bhd)

🔹 Contact No. (Required)

The main contact number for your business, preferably with country code (e.g. 60149033566).

You can add more than one number by clicking "+ Add". Use the radio button to set one as the Default - this number is used for Pigeonsend and appears on your documents. If a number shows a red exclamation icon, it means "Mobile not verified" - see the Pigeonsend setup note below.

Setting up your account – Step 2: Update your profile (3/6)

🔹 Email Address (Required)

A valid email address for business correspondence and notifications.

🔹 Business Address (Required)

The registered address of your business.

🔹 Company Registration No. (Optional)

Your business registration number as issued by SSM or relevant authority (e.g. Sdn Bhd, Enterprise, LLP).

🔹 TIN (Optional)

Your Tax Identification Number, used for e-invoice. If you're unsure, click "Search my TIN" (enter your Company Registration No. and Company Setup) and we'll look it up for you.

Setting up your account – Step 2: Update your profile (4/6)

🔹 Sales Tax ID (Optional)

Your Sales Tax registration number, if applicable.

🔹 Service Tax ID (Optional)

Your Service Tax registration number, if applicable.

🔹 Company Website (Required)

The official website URL of your company for reference or public view.

🔹 Company Setup (Optional)

Your legal business structure, such as Sole Proprietorship, Sdn Bhd, or LLP.

🔹 Industry (Required)

The industry your business operates in (e.g. Professional Services, Retail, F&B)

🔹 Business Type (Optional)

The nature of your business operations, such as Products, Services, or Both.

🔹 Pigeonsend setup

To enable Pigeonsend (snap a receipt and sent it via WhatsApp), verify your contact number: click the red exclamation icon next to a Contact No., enter the 6-digit code sent to your WhatsApp, and you're done. The red icon disappears once verified.

Setting up your account – Step 2: Update your profile (5/6)
Setting up your account – Step 2: Update your profile (6/6)

Setting up your account – Step 3: Update your branding (1/3)

🔹 Appearance (Required)

Select a template of your choice, this will apply to all your Quotation & Invoice layout.

🔹 Company Logo (Required)

Upload your company logo, this will appear in Quotation, Invoice & Sales Receipt.

🔹 Brand Color (Required)

Select your brand color, this will appear in Quotation, Invoice & Sales Receipt.

🔹 Display Pigeonbook in footer (Optional)

Toggle whether the "Pigeonbook" wordmark appears at the bottom of your Quotation, Invoice & Sales Receipt. Turn it off to remove the branding.
(Note: this option is only available on plans that support watermark removal.)

Setting up your account – Step 3: Update your branding (2/3)

🔹 Display UOM Column (Optional)

Toggle whether a Unit of Measure (UOM) column appears on your documents. The unit shown comes from the unit set on each product.

Setting up your account – Step 3: Update your branding (3/3)

Setting up your account – Step 4: Update your payment (1/2)

🔹 Bank Name (Required)

Select your company's bank (e.g. Maybank, CIMB, Public Bank).

🔹 Account Holder's Name (Required)

The exact name registered with the bank for this account.

🔹 Bank Account Number (Required)

Your full bank account number used for receiving payments and transfers.

Setting up your account – Step 4: Update your payment (2/2)

🔹 Duitnow QR Code (Required)

Upload your business's DuitNow QR code to allow customers to make payments directly by scanning the QR on your invoice.

Setting up your account – Step 5: Update your sales (1/2)

🔹 Invoice Notes
Set a default message that will appear on every invoice you generate. This saves time and ensures consistency (e.g. “Thank you for the business”).

🔹 Quotation Notes
Set a default message to include on all quotations. This message will be pre-filled each time you create a new quotation (e.g. “This quote is valid for 14 days”).

🔹 Allow Delivery Order (Optional)
Turn on to allow creating Delivery Orders from your confirmed invoices. When enabled, you'll see a "Generate DO" option on your invoices. (See the Delivery Order guide for how to use it.)

Setting up your account – Step 5: Update your sales (2/2)

Well done! You’ve finished this guide.

You can go back to any step at any time.

Still stuck? We’re here to help.